Retail Sales and Marketing

Service Description

This is a 3-hour workshop that will prepare students to work in retail department stores and convenience stores such as a gas bars. Students will receive certification after completing the course. Once completed the participant should be able to: • Act professionally • Work as part of department/store team • Follow store policies and procedures • Provide in-store service • Resolve customer complaints and ensure maximum client satisfaction • Stay up-to-date with product features • Maintain store’s visual appearance in high standards • Maintain merchandise displays • Close sales • Provide after-sales service • Provide telephone service

Contact Details