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Cashier Training 101

  • 3 hours
  • 56 Canadian dollars
  • Online session

Service Description

Introduction to the many forms and methods of processing payments and transactions, updated with Covid19 measures and safe practices. Course Content and Live Demos cover - greeting & seating, order taking, sales, customer service and uses a "hands on approach through Zoom with instructor in a "Cafe" themed role play.” Working from a menu/product list, participants learn procedures from signing in at the start of shift to, order taking, processing multiple sales of Food and Beverage, Retail Products, Taxes, US Dollar exchanges, Takeout, Merchandising, Daily Specials, and Customer Returns and Sanitation • Processing Credit Cards, Debit, Tap, Discounts, Gift cards, Returns, Voids • Electronic Cash Register – demos on operations, counting a float, counting back change, cashing out & balancing float • “SQUARE” POS – Stay Safe Procedures, processing payments on SQUARE terminals, Tablets, Phones and Mobile payments – Indoor Retail to Outdoor Markets, pop ups, and concessions • Overview of POS, QR & Bar Codes, (PLU) price lookup codes and scanning Cashier 101 - also covers Roles and Responsibilities of a Cashier with a mix of short videos, some humorous some company branded • Personal presentation, station maintenance, workplace safety • Foodsafe practices (Food & Money) damaged or expired goods • Legalities, age restrictions and verifications, company policies • Working with a team, logistics, high volume strategies

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